Once you manage to get through the door it is very hard to get to the counter to order your drink with a push chair navigating around scattered furniture. Although if you do make it to the counter the service is friendlier than at Caffe Nero. The queue and the speed to receive your drink is as slow and can often result in walking out empty handed because Henry has got frustrated and is crying so loud you have to leave.
I have to admit most of my recent visits to Starbucks have been on an early Saturday morning without Henry.
The high chairs are pretty good, they attached to a normal chair so this takes up less space which is great as you don't have much space anyway.
The baby changing facilities are again in the disabled toilet downstairs, but it is relatively cleaner than Caffe Nero.
The coffee and cakes are good. I prefer Starbucks for my summer cold coffees and my husband thinks they do the best hot chocolate and whipped cream, although it has to be the Signature hot chocolate.
Over all I give Starbucks Coffee 2* out of a possible 5.
Access: You can just about get into the cafe shop but it is difficult to navitage to the counter to order your drinks and it is usually very busy and tables are often dirty .
Welcome: Better than Caffe Nero but could be improved.
Cleanliness: Terrible, only clean and tidy early in the morning.
High Chairs: Very good design and always available.
Coffee & Cake: Best for Hot chocolate and summer iced coffees. The caramel short bread is yummy!
I have to agree there with Dawn!! Getting in with a push chair is a nightmare and most of the time the Disabled loo downstairs is out of order too. Coffee ok and service not the most warming at times!! It seems a young coffee shop really!
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